Get in touch
Our team is global, from Sydney to London and Toronto. We're well loved by brands like Oh Polly, Ridge, and Meshki. You're in great hands.
Book a demo
See how brands like HexClad are making $1.2M a year with Order Editing upsells and eliminating 90% of their editing tickets.
Frequently Asked Questions
What's the best way to reach Order Editing support?
For technical support, email paul@orderediting.com. For general inquiries, reach out to hey@orderediting.com. We typically respond within 24 hours on business days.
Can I schedule a demo before signing up?
Absolutely! Use the calendar below to book a time with our team. We'll walk you through the platform and answer any questions you have about implementation.
Do you offer onboarding assistance?
Yes, all plans include complimentary onboarding. Our team will help you configure Order Editing for your store and train your customer support team.
What are your support hours?
Our global team provides support across Sydney, London, and Toronto time zones. You'll typically get a response within a few hours during business days.
How do I report a security vulnerability?
For security disclosures, please contact keira@orderediting.com directly. We take security seriously and will respond promptly to any concerns.
