Love Gallery
See what real store owners are saying about using Order Editing to streamline their post-purchase experience. 251 reviews and counting.
All Reviews
See what real store owners are saying about using Order Editing. 251 reviews and counting.
“Order Editing has been a game-changer in reducing...
“Order Editing has been a game-changer in reducing customer contacts. Even better, it’s empowered our customers to seamlessly add additional items to their original order — driving both convenience and incremental revenue.”
'Order Editing has become an essential piece of...
'Order Editing has become an essential piece of our tech stack. Customers can change addresses, add products, apply forgotten discounts, etc., all from the confirmation email or order page and changes flow through correctly to our 3PL, shipping software, and warehouse operations. We’ve also captured extra revenue by giving customers a nudge to add items before shipping. If you’re on Shopify and want to provide better customer experience while saving time, this app is a no-brainer.'
'Order Editing has been a game-changer in reducing...
'Order Editing has been a game-changer in reducing customer contacts related to address changes, payment updates, and quantity modifications. Even better, it’s empowered our customers to seamlessly add additional items to their original order — driving both convenience and incremental revenue.'
'Since partnering with Order Editing we’ve gone...
'Since partnering with Order Editing we’ve gone from 800 support tickets a month, to almost zero. My favourite metric (and one that the boss is particularly happy about) is that OE makes us an £1 in additional revenue per order thanks to it’s upsell features. I’m a big advocate to other brands to make the most of this software. The ROI rivals even email marketing…'
'The support and expertise from the entire Order...
'The support and expertise from the entire Order Editing Team has been nothing short of fantastic. From onboarding and beyond, they are there to help you deliver incredible results and make the customer journey even better along the way. Their team never rests, and they continue to provide great updates to the app! I would absolutely recommend that you have a chat with their team and get on board.'
Flashback Review
Order editing features distinguish this app from competitors. Founders continuously improve functionality. Minor issues noted but outweighed by benefits.
Sous Chef Review
The app has enabled self-service order corrections and post-purchase upsells for our customers. The integration with our 3PL software is seamless, and having direct Slack access to the developers has been invaluable for quick support.
Oyo Skincare Review
Enhanced post-purchase experience with seamless order editing integration. Upsell feature boosts AOV. It legit looks like a Shopify section. Friendly team with excellent support.
Vacay Swimwear Review
Strong customer service and we've seen significant revenue generation from the upselling capabilities. The app looks completely native on our site - customers love it.
Raycon Review
Q4 onboarding saved team time and energy while generating revenue.
Steady Freddy Review
Exceptional customer service quality and responsiveness. The app is easy once you get the hang of it, and the support team provides prompt assistance whenever needed.
alice mushrooms Review
Decreased cancellation and address-update tickets. Seamless installation with top-notch support. Self-sustaining system reduces CX manager workload significantly.
Ark Wildlife Review
This App was recommended to us and we're delighted it was! From day one, customers started using it and feedback from them is all positive. We were seeking a solution to incorrect delivery addresses and the cost of re-routing deliveries. The take-up has been excellent and Order Editing pays for itself.
Groove Life Review
Customers appreciate convenient order adjustments within an hour of purchase. The opportunity to add product to the order after checking out is awesome too! Support team responds quickly to inquiries.
Represent Review
A game-change for our business. In peak we used to have 2,000 to 3,000 customers reaching out to edit their orders, now we have 1 or 2 a day absolute maximum. Sometimes zero. Furthermore, the support from the OE team has been stellar.
BlockBlueLight Review
Significantly reduced support tickets and team workload. Generated additional revenue from customer edits. Founder Hamish provided responsive, customized setup and weekend support.
Gruns Review
In the 67 days we've worked with Order Editing, we have made $20k in upsell revenue, eliminated thousands of support tickets, and had great feedback from all collaborators company wide! Hamish, Kiril (and team) are a delight to work with.
Silky Tots Review
Great app with excellent customer support! This app has been a game-changer for us. It lets customers update their orders or shipping addresses themselves before we ship, which is a huge help since we work with international 3PLs.
Aviator Nation Review
The app eliminated manual order handling, streamlined fulfillment operations, and reduced UPS rerouting fees. Generated revenue through post-purchase upsells. Invaluable during peak seasons for maintaining operational efficiency.
Throwback Review
Order Editing is a no brainer! It has saved our customer service team countless hours, allowed us to increase revenue on post-purchase upsells and was very easily to install and be onboarded.
Sheet Society Review
The Order Editing app has been great for our Customer Experience team's workflow by allowing customers to make order changes independently, reducing support inquiries. This self-service feature has freed our team to focus on more complex tasks and proactive engagement. The app's real-time updates ensure immediate reflection of changes in our system, minimizing errors and streamlining our order management process. This has also led to fewer cancellations, order error returns, and dispatch delays due to the address verifications, boosting our overall efficiency. Overall, OE has been a great addition to our tech stack, enhancing customer satisfaction and operational flow. A special mention goes to Hamish and Keira for their dedication to ensuring the app runs smoothly and efficiently. They are always willing to work through any customisations we might dream up and regularly touch base with us. It's lovely to work with a team that genuinely cares about our success. We can't wait to see what they bring next.
Rothy's Review
This app is a game-changer! It lets customers easily edit their own orders, saving us time and improving their experience. The team behind it is fantastic—responsive, helpful, and truly dedicated to their users. Highly recommend it for stores looking to offer seamless self-service options!
Woohoo Body Review
Since installing Order Editing we've seen a big reduction in the number of requests to edit addresses - hooray! We're really looking forward to the launch of the one click upsell functionality.
Oh Polly Review
OrderEditing has been a gamechanger; not just in reducing tickets for the Customer Service team, but also in time spent manually changing/cancelling orders by the Operations team. Great app with an even greater team to work with - thanks to Hamish, Keira & co for continuously looking at ways to improve functionality, enhance the user experience, and making our suggestions into features! It's hard to believe an app like this hasn't always existed
Lorenzo Review
Great app for editing orders quickly without involving customer service and lengthy back-and-forths. We've seen our negative reviews go down, and a real surge of positivity towards the checkout process as a result. Thanks, Order Editing.
The Oodie Review
This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce
KAS Australia Review
A game changer for our business. Since adding OrderEditing.com to our website, live chat tickets have dropped by over 60%, and customers love the instant, self-service order edits. No more waiting for support and shoppers can update addresses, swap items, and tweak orders hassle-free. This app has streamlined post-purchase changes, boosting satisfaction and efficiency. A must-have for any eCommerce store!
Scandiborn Review
We launched this app on Oct 15th, it is now Dec 3rd and 3.5k of our customers have self-serviced their orders in that time. That is a whopping number of customers that didn't need to reach out to our customer service team, and the upsells we've enabled are the icing on the cake. A genius bit of software, run by some truly inspirations people, who are responsive and attentive. Installing this app is a no-brainer. Truly.
TradeMutt Review
Order Editing is a game changer. It's saved our customer service team 800 support tickets, running profitable just on upsells, and saved 500 customers from having their products to the wrong place... all in just 60 days. Can't believe this isn't a native Shopify feature. Onboarding and personal attention to us as merchants from the founders is fantastic and nothing is too hard for Hamish and the team. Absolute legends.
Strapsicle Review
Described the app as a total game changer for reducing support tickets with seamless set up and integration. Highlighted team's customer experience focus.
DECJUBA Review
Appreciated easy setup and fantastic team support. Reported significant reduction in customer service tickets despite minor initial issues.
Forme Review
Noted effectiveness in addressing customer pain points regarding address and order changes, reducing service load and warehouse integration seamlessly.
Ekster Review
Expressed satisfaction with team responsiveness, anticipated future functionality improvements, and recommended the tool.
Ocha & Co Review
Highlighted versatility and time/cost savings. Praised excellent support and accessibility via Slack.
Beards & Daisies Review
Called the app a game-changer for post-purchase flexibility. Praised smooth onboarding and responsive support, specifically Hamish's guidance.
VKTRY Review
Emphasized address screening feature preventing mis-deliveries and saving costs on package retrieval. Noted freed-up agent time and emerging upsell traction.
Windmill Air Review
Commended reduction in support tickets and customer experience improvements through self-service order management. Highlighted support from team member Hamish and customization options.
Tatty Devine Review
We've been using the app for a couple of months now, the team were really helpful and hands-on on getting us set up and since then are happy to help us tweak the settings to perfect the service this app offers for our customers. Customers are able to easily edit their address for a short period after they place the order, and even add new products. It's been really great so far.
Maebe Review
Since integrating this app into our workflow, we've seen a significant drop in customer service hours spent on order editing-easily saving dozens of hours each week. What used to be a manual, back-and-forth process has now become seamless and self-serve for our customers, reducing friction and freeing up our support team to focus on higher-impact tasks. The user interface is intuitive, the setup was straightforward, and the support team behind the app has been responsive and helpful every step of the way. It's rare to find a tool that delivers immediate ROI, but this one truly does. Highly recommend for any eCommerce business looking to streamline post-purchase operations and boost team efficiency.
PuraU Review
Epic app, adds a lot of additional revenue. Very easy to use and their support team responds very quickly!! Highly recommend.
Carte Blanche Review
HIGHLY recommend this app. It has saved us so much time for our customer service team. This is a no brainer app for any store to use and their support is amazing.
Proud Poppy Clothing Review
This is a game changer! The Order Editing app has immediately reduced our CX workload and increased our upsell dollars. Within 1 day of implementation we saw noticeable positive impact across the board. Now that we are introducing more features and unlocking the apps full potential, we are seeing even more success every day! On top of this, the Order Editing team have made the entire process seamless. They are real professionals and enthusiastic to help us grow. We have had 0 issues with implementation and continue to work closely with the team of superstars that have helped us with not only Order Editing success but also with with Shopify updates that purely benefit our business. We would strongly encourage business's of all sizes to introduce Order Editing ASAP.
Rumble Coffee Review
Terrific app. Easy to setup and the team are super helpful.
Kip&Co Review
So excited to have Order Edit on our site, it's already made such a difference and I'm super excited to see what the future holds!
BIOS Nutrients Review
It's been gravy to setup and looks really solid as app blocks in the Thank You and Order Confirmation pages. It's already saved us a ton of time with our BOGO sale by allowing people to update their own orders and I spoke with Hamish on getting our backend set up through Klaviyo. He was super helpful and a solid guy! Definitely recommend
Dandelion Chocolate Review
Loving this app so far. We usually get hundreds of invalid addresses that we have to manually handle, and this app is now taking care of a big bulk of them for us. The upsells and increased rev are a nice bonus on top of that! This app is a no-brainer.
Strathberry Review
Order Editing was a no brainer for us, and has supported us through rapid growth. Helping us maintain revenue, reduce cancellations and reduce our customer support queries, Order Editing has helped us give customers full control of their orders post purchase, reducing friction and even improving our AOV! Super fast and responsive customer support too, and flexible in terms of what we needed!
Frog Hollow Farm Review
We onboarded Order Editing about 2 months ago, and we are so glad we did! Tickets have been greatly reduced for our Customer Care reps, and our customers are happy to easily make their own changes. We've also seen a nice stream of upsells. Hamish has been very responsive if we've had questions (of which there have been few).
American Tall Review
Kind of a no-brainer and glad someone finally built this. We've had a very good experience in the months since launching this. The OrderEditing team is very passionate and has been pleasant and responsive. Looking forward to continued feature add-ons.
Moana Bikini Review
Not only does the Order Editing app save us an incredible amount of time in Customer Support Tickets, but it's also increased our Cart Value due to the amazing post-purchase add-on features. The bonus is that the Order Editing Team are possibly the best Support and hands-on Troubleshooting I have experienced from any Shopify App provider.
FOHER Co Review
We had a few initial teething problems but Hamish and the crew were super responsive and couldn't be more helpful to troubleshoot. We've now had the app installed for several months and I know it gives my customers the flexibility of upgrading their shipping, changing sizes or adding additional items, which takes that handling off me, so I feel it's a win win.
The Perfect Jean Review
This app has been great for reducing tickets and boosting revenue. We've been using Order Editing for a few months now. We looked at a few competitors before we heard about this app, but honestly - the competitors just don't compare. I felt like they caused a lot of friction (canceling orders entirely, rebuilding and recharging cards, etc). When I came across Order Editing, it seemed a little too good to be be true, but it really has been such a seamless experience. We haven't had a single complaint from our customers, customers love it, our CX team can spend time focusing on more complex tickets, and we've been able to save SO many orders from shipping to incorrect addresses. Would def recommend!
Manucurist Review
We've been using Order Editing for 3 months now and it's great, the app is really easy to use. But what we've really appreciated is the super responsive support from the team whenever we needed. In short: highly recommend! A great solution with a great support behind it
Dr. Pen Review
The app works exactly as expected! Above all, the team behind the app have been absolutely fantastic. They are extremely responsive and helpful. They're open to feedback and make improvements really fast.
Lucky Saint Review
Fantastic app, amazing functionality
Lunchbox Mini Review
Very helpful onboarding and set-up from the team. One week in and is already converting well for us.
Badass Patches Review
Wonderful support, super seamless integration. We switched over from Cleverific and honestly wondered why we didn't start here to begin with.
Efilters Review
Exceptional support and response time. Unbelievable really. Easy implementation. The gold standard for what app support should be.
Stoko Review
Hands down one of the best apps in the store. Not only does this save us a bunch of time by not having to handle complex order changes on the back end, there's a lot of functionality built in to leverage upsell. This app pays for itself many times over. The whole Order Editing team are super proactive and responsive too.
Goose & Gander Review
£4000+ extra revenue in the first month, easy win. Order editing team are excellent. Lots of new features coming out. Order editing creates a better experience for customers, reduces our customer support time and increases revenue.
Bond Touch Review
Fantastic app, super easy to use and the Customer Support is next level! Couldn't recommend more! Saved us hundreds of man hours on the first month and we continue to iterate and improve.
Allegiance Flag Supply Review
Order Editing app has made a massive impact in declining customer service tickets for address changes and orders needing to be edited, while also adding incremental revenue pos-purchase. Their team is extremely responsive, always willing to troubleshoot issues we might be experiencing or bringing new strategic thoughts on how we can continue to add ways we are using the app.
Warmies USA Review
We've been using the Order Editor app and it's been working really well. It's helped us cut down on manual address corrections and streamline the order process. Looking forward to seeing how it performs during the busy Q4 season—this should definitely help save time!
Bohomoon Review
Hamish & his team have built a fantastic app. As we rapidly scale our business, it is essential we create autonomy wherever possible. Order Editing has allowed us to remove manual processing of address changes & order cancellation completely. A fantastic tool to help with proactive customer services. The team are always on hand to help with any issues & regularly provide new updates & insights. Highly recommend!
Birddogs Review
Having worked with dozens of SaaS companies, Hamish and the orderediting.com team stand out in the top 1%. Their product is fantastic. Easy to use, implement, and clear to understand. Within days of implementing, we saw massive value in upsell revenue and reduced customer ticket volume. Even more than that, Hamish is among the most dedicated founders I've seen. On multiple occasions, he met with us 1:1 to setup the service and work through improving our product, specific to our brand. He's always willing to go the extra mile to help and made the onboarding and set-up process as easy as possible. Would recommend their product and team without hesitation to any Shopify brand out there. The value of Hamish & his team will quickly surpass the monthly cost within days.
AlohaTallow Review
We ship skincare tallows from Hawaii and it takes me a week to make fresh batches. My husband added app to the store and I see customers coming back to add tallow soaps to their order while they wait for a shipping confirmation.
Secret Linen Store Review
Gamechanger! Customer support tickets have fallen through the floor and upsells have gone up! If you have customers that need to edit orders ever or your interested in upsells (Who wouldn't be!), you'd be mad not to try it! Implementation team are superb and have you up and running very quickly and are on hand to troubleshoot and answer questions if needed. Amazing app!
Seeds Ireland Review
Excellent App. It does exactly what it is supposed to - cut down on customer service. Almost all order changes and address changes are now done by the customers themselves without contacting us. It also generates some extra revenue through the one click upsells, which is great. We are really happy with the results from this, and I can highly recommend it. The onboarding was also very thorough - I have to give a special mention to Lachie who spent a lot of time helping to make sure everything worked correctly with the integration with our 3PL. Overall it's an excellent quality app with great customer service - thank you.
Ultima Replenisher Review
Adding the order editing app to our Shopify store has been a total game changer from day one. It gives our customers the chance to make changes to their orders within a 60-minute window—solving our growing issue of incorrect addresses being shipped before our Customer Care team could intervene. We've also enabled features like cancellations, discounts, and product or quantity changes, all of which have been a huge hit with our customers. Our Customer Care team is thrilled, as it's drastically reduced manual workload and freed them up to focus on higher-impact projects. We honestly can't say enough good things about this app and only wish we had installed it sooner!
Lola + The Boys Review
Great onboarding and great team to work with. Slack channel quick responses. Reduced CS tickets by at least 30%!
LSKD Review
Order Edit has been an absolute game changer LSKD. Giving our community the power to edit their orders within 30 minutes has not only saved our CX team a ton of time, but it's also created a smoother, more empowering experience for the community. No more panicked emails to change a size or fix an address! It's just a quick fix. It's rare to find a tool that ticks both the efficiency and customer satisfaction boxes so perfectly. Big fan.
PYRA ELEMENTS Review
Great app! Very happy with the support and the teams help to get this working well
Babyboo Fashion Review
Order Editing has been a fantastic addition to our tech stack, cutting our edit order tickets by more than 50%. Beyond the product itself, the OE team has been exceptional - genuinely curious, customer obsessed, and passionate about delivering the best outcomes. They're quick to resolve any issues and open to feature suggestions, which makes working with them an absolute pleasure. I wish all tech partners were this easy to collaborate with!
HexClad Cookware Review
OrderEditing has been a game-changer in reducing customer contacts related to address changes, payment updates, and quantity modifications. Even better, it's empowered our customers to seamlessly add additional items to their original order — driving both convenience and incremental revenue.
Misen Review
Since implementing Order Editing at Misen, we've seen a significant reduction in support tickets—customers are able to quickly and easily make changes to their orders without needing to reach out, which has saved our team a ton of time and bandwidth. The product is intuitive, reliable, and fits seamlessly into our workflow. On top of that, the support from the Order Editing team has been fantastic—responsive, helpful, and always open to feedback. Highly recommend to any CX team looking to streamline operations and improve the customer experience!
Jesus Loves You Review
Waited years for something like this to come along. Experience has been great - we hit a few backend snags, but the customer success team has been on top of it every time!
Billini Review
Love this app! It's a total game-changer for our team! Saving us hours each week & reducing our manual workload! I love that it gives our customer control & flexibility, and provides them with an overall better experience post-purchase. Post purchase upsells are a nice bonus as well! The team are also amazing to deal with, so quick to respond & always so helpful!
GLASSGUARD Review
We've had an excellent experience using this app. Integration was seamless and it's made a huge difference to our operations. It has significantly reduced the number of customer support requests we get for order changes, while also cutting down on address validation issues. One of the biggest benefits has been giving customers the ability to correct their address post-purchase, which has saved us a lot of time and avoided unnecessary delays to fulfilment and reduces RTS. The upsell feature has also been a great addition, it's helped increase basket size and average order value in a really natural way. On top of that, the team behind the app have been fantastic to work with, always responsive and supportive whenever we've needed assistance. Overall, this app has added real value to our business and we highly recommend it.
JAKI Review
Seamless implementation and a fantastic team behind the app. Erin and Hamish are always quick to help and make the whole process effortless. Hassle-free and reliable. 5 stars!
ORIGIN Review
Game-Changing App with Real Results. We've been using Order Editing for about two months, and it's already made a huge impact. In that time, we've generated over $22K in upsell revenue — an incredible ROI. Even more valuable, it has eliminated thousands of support tickets and streamlined our CX workflows, which our customer experience team truly appreciates. The product delivers on its promises, the support team is excellent, and the value is undeniable. Highly recommend to any brand looking to unlock new revenue and reduce operational friction.
Bouf Review
OE has been a real game changer for our store. From the beginning, Lachie and Paul made the whole process seamless. They're quick to respond, great to deal with, and genuinely care about making things easy for their customers. The app itself was simple to set up and has had an immediate impact. We've seen a huge drop in customer service tickets, which has freed up our team to focus on other priorities while giving our customers more flexibility and control. Highly recommend!
Sleepyhead Review
Order editing has been a game-changer for us. It's significantly reduced the amount of time our customer service team spends assisting customers, while also improving the overall customer experience. We're very glad we made the switch!
MAUVAIS Review
We are definitely seeing less questions in relation to managing customer orders and this is saving our customer service team much needed time to deal with more complex cases when they arise. Then considering the additional sales from the upsell tool, I don't know why it took so long to make the decision to add Order Editing to our site.
BTO Sports Review
Hamish and the team have created a no brainer solution which saves us thousands of dollars in customer service time.
Simple Modern Review
We've been using Order Editing for just over a month now and it's been a game changer. Hundreds of customers have canceled orders.
P448 Review
Hamish has been incredible to work with, he truly gives 100% every step of the way.
Akubra Hats Review
Order editing has been an excellent addition to our tech stack. In just one week, we've seen a significant reduction in requests.
Zea Review
A game changing app that has helped reduce our CS teams tickets (and stress!), positively impacted our bottom line.
The Greatest of all Tapes Review
The best app to help reduce wrong address, this app has saved us $$$$ on the customer service team.
Chief Nutrition Review
This is a great app that saves our team a lot of customer service time and also generates a great ROI.
Angelo Review
Essential app with an outstanding team behind it! We've been using Order Editing for a while now and honestly can't imagine running our store without it.
Abigail Ahern Review
There's something memorable about the experiences I've had with Erin, Paul and the app in general. There's an enthusiasm in that team that makes working with them a pleasure.
KEEN Footwear Review
Keira and the Order Editing team went above and beyond to get us live with their app. They were incredibly responsive and quick to address all of our unique business needs.
Stork Exchange Review
The whole Order Editing team is phenomenal, they consistently go above and beyond to make sure my team and I can seamlessly integrate OE with our internal systems. Lachie, in particular, has been exceptional to work with, always helpful, responsive, and a pleasure to collaborate with. Highly recommend OE!
OneUp Components Review
OrderEditing is a true game changer. It's rare to find an app that can increase revenue while simultaneously reducing customer support tickets, but this one delivers. The functionality is seamless, and the support team behind it is genuinely exceptional — responsive, knowledgeable, and invested in helping brands succeed.
Hope Rings Review
The Order Editing app has been a game changer for our store. It's incredibly easy to use and saves us time when customers need to make changes after checkout. The interface is clean and intuitive, and the support team is fantastic, quick to respond and genuinely helpful. It's made our post-purchase workflow smoother and our customers happier. Highly recommend to any Shopify store looking for flexibility and better order management
Macro Mike Review
Order Editing has been great for our store. It has basically entirely removed all customer service issues relating to urgent address changes, freeing up so much more time for our CS team.
Tiger Mist Review
We recently completed our Order Editing integration and the service experience was outstanding. Pauly (Head of APAC) led us through the entire setup with exceptional responsiveness and clarity. Pauly made himself available at all times, problem-solved quickly and ensured our workflows were optimised, not just 'switched on'. His support transformed a complex operational requirement into a smooth, well-structured process. In addition to the set up process, our customers are now able to self-serve which has not only improved our customer journey experience, but reduced our CS teams valuable support hours. Highly recommend the Order Editing app and team, truly five-star service. Thank you so much Hamish and Pauly, very appreciative!
Sneak Review
We have had a fantastic experience working with OrderEditing right from the start. Our initial call with Hamish was incredibly informative, Hamish took the time to answer all our questions and made sure we understood everything clearly. Since then, Erin has been absolutely amazing to work with. She is always quick to respond, happy to jump on a call whenever needed and efficient at resolving any issues straight away. Erin keeps us updated every step of the way and is genuinely a lovely person who's great at what she does. Among seeing increases in upsells, we have also noticed improvement in reducing customer contacts, especially around address changes. Customers can now update their orders straight away instead of needing to contact us, which has created a smoother and more positive experience for them. With our fast processing times, it's not always possible to amend addresses before items are shipped, so this change has made a real difference for both our team and our customers.
Francesca Jewellery Review
Hamish, Pauly and the entire Order Editing Team deserve more than 5 stars. From start to finish they've made the experience with their app a breeze! All initial contact prior to onboarding felt super easy, probably the most chill collaboration I've experienced when it's come to integrating a new program within the business. Onboarding and beyond has also been just as easy; Paul was and continues to be super supportive. He's got a wealth of knowledge that was invaluable during set up. The app itself has exceeded all expectations, no qualms. Easy to navigate, user friendly, cost effective and the team is just a message away if you ever need them. We implemented the app a week out from our busiest sales period of the year which was a scary thought. Fear not, there were no issues even with some insane web traffic. Within 30 days we've seen a fair decrease in ticket volume and an increase in upsell revenue without even using the app to its full capability. Connecting with OE was a breath of fresh air. Keep up the epic work guys.
waterdrop Review
Absolute no brainer app. Team are fantastic with incredible support and innovative approach. Its immediately saved us customer service time and issues with incorrect orders being shipped / followups and unnecessary charges we have to bear due to human errors. Upsell piece also a game changer integration to make app even more useful!
SHOWPO Review
If I was able to rate Order Editing higher than 5, I would not hesitate to do so! The responsiveness, the care, and the attention to detail are truly exceptional. Not only does the app deliver everything it promises, but the way the team adapts to every operational situation with a genuine 'can-do' mentality is outstanding. Special thanks to Paul — it's an absolute pleasure working with you! You've really reduced tethering issues to an absolute minimum.
MESHKI US Review
The support and expertise from the entire Order Editing Team has been nothing short of fantastic. From onboarding and beyond, they are there to help you deliver incredible results and make the customer journey even better along the way. Their team never rests, and they continue to provide great updates to the app! I would absolutely recommend that you have a chat with their team and get on board.
Reach International Review
Order Editing has been a game-changer for us! With Q4 around the corner, we needed a solution to reduce customer support tickets, and this tool has already made a noticeable impact. We're thrilled with the results so far!
David's Cookies Review
Order Editing is a fantastic app with white glove onboarding and support. No doubt Hamish, Kiril, and team will continue transforming the industry with the ingenious function of holding an order. Keep on killing it :)
Muscle Nation Review
No brainer for our team. Saves our customer support team a massive amount of time, and frees them up to better service our customers for more complex issues. Address editing in particular has become almost non existent as customers can self service this. Hamish & the team have created a great, simple product, that really should be built into Shopify natively. The team have worked closely with our ERP + our internal devs to ensure order flows work correctly, and are accessible to make quick changes and tweaks to the product as needed. Would recommend.
Vanquish Fitness Review
Order editing has been a game changer for us, drastically reduced our customer service tickets and improved our customers experience massively!
CarMats.co.uk Review
The Order Editing app has been brilliant for our brands, it's allowed customers to self serve address updates & contact information updates. The Order Editing team are really responsive and have helped us setup the flows required to disable editing when orders enter our production systems. I would definitely recommend!
Equip Review
We utilize this to cut down on the number of edit/cancellation requests we receive and have definitely seen an improvement! Hamish and his team are really responsive and constantly making updates. Definitely recommend Order Editing for self-service edits and more!
Mama & Roo's Review
Our address issues have gone to virtually 0! Previously we had MANY customers emailing us about address issues. Now they are taking care of it themselves. And, despite very little effort from us, we are also seeing customers edit orders themselves and add additional product to their orders. Support has been helpful.
Colorescience Review
Black Friday onboarding enabled customer post-purchase edits and reduced service inquiries. Easy implementation with responsive, helpful support team.
Nathan James Review
Extensive Shopify Flow integration enables customization options. Dedicated, top-notch support team ensures user success.
LABFRESH Review
Finally one of those apps that just make sense to have. Lowers operational workload, provides more control over orders to customers - and even has nice upselling on top. Great tool. Awesome team too - nice and responsive, ready to help and build your perfect setup. Thanks Hamish and the Order Editing team!
Strongsize Review
We've been using Order Editing to help our customers make post-purchase edits (shipping address, size changes, etc.) before fulfillment, and it has been a game-changer. The upsell feature has also helped us boost AOV while providing extra value to our customers. Working with Hamish and his team has been fantastic— they are super responsive and always quick to assist. Highly recommend this app for anyone looking to improve their post-purchase experience and drive additional revenue.
Woolly Clothing Review
Order Editing has been a game-changer for us. It was seamless to integrate with step-by-step support of the Order Editing team. Not only has it helped our inbox, it puts the power back in the hands of the customer, so that panicked realization of the wrong address or size, can quickly and seamlessly be handled without having to wait for a response from CS. The bonus is the easy upsell post-purchase without feeling pushed on the customer! Easy 5 stars.
Green People Review
An app to cause an issue that has been around forever that everyone has ignored until now!! Very cleverly designed for any merchant with customer care teams needing more time, it is a lifesaver.
nuuds Review
This app changed the game. We never allowed order editing until the order editing app. We have been able to give customers the ability to change things about their order without them needing to contact us.
OraTeaCo Review
Hamish and his team have been amazing with setting this app up. It has saved me a lot of administrative time as well as helping my customers get more in their order which also increases my AOV. Support has also been amazing. Thanks team!
Bamboo Ave Review
The app has been amazing and really made things easier for our CX team. Ran into a few issues setting up and Hamish jumped on a call with us to solve them asap. Great support, great app. Plus helps drive extra revenue.
The Gingerbread Construction Co Review
We've seen a tremendous decrease in customer support tickets since installing this app on our store. As site mainly used by customers for gift giving, we were running into many issues with customers accidentally shipping to themselves. Order Editing has helped with this problem. And we've seen great improvement with post purchase upsells too. Even better than the app is the truly extraordinary customer service. From scouting this app to installation to follow up, Hamish and Kiril have been incredibly helpful, responsive and personable. Highly recommend!
AYBL Review
Hamish, Keira, and the rest of the Order Editing team have changed the game. Our Customer Service team noticed a huge drop in tickets during a recent sale. Do you know why? Because customers didn't need to contact us to cancel or change their orders anymore!
Cutter & Squidge Review
We've needed an app like this for years, as edits are the main reason for contacting our CS team. As a gifting business, plans change, and customers have high expectations. This app enables the customers to take ownership of quick edits, leaving our CS team to help customers with more complex changes and requests. The team at Order Editing are so hardworking and quick to respond, and always making improvements to their app. The customisations with Flow are super easy to set up. Also saves the hassle and money of having to cancel an order to edit. All round great app, customisable to your business.
Patta Wholesale Review
This app is genuinely a game changer. On top of the great feature the implementation and support were impeccable. Highly recommend for any business looking to streamline order management.
onewith Review
A team member brought this app up as a suggestion of a way to mitigate/minimize the amount of tickets we get regarding people entering their address wrong, ordering the wrong item, and so on. Packages going to the wrong address, people ordering incorrectly, etc...can be costly for us as a business, from a shipping/reverse logistics standpoint, and from the perspective of team hours spent dealing with these customer errors. When we installed Order Editing, there was a fair amount of tweaking that needed to be done to get it running and customer-facing, but Hamish and Kiril were absolute rockstars, totally dedicated to their product and helping their customers. Love working with teams that care to this level. Order Editing has helped cut down on tickets, and produced additional revenue through added products! Highly recommend!
David Protein Review
OrderEditing has help us reduce tickets and drive revenue. It was great off the shelf, and only got better as we worked with the OrderEditing team to customize the app to our company's specific needs. Quick and seamless integration with tons of features and functionality built in.
CAPO Review
Hamish was great in getting up set up and we have seen a HUGE reduction in customers ordering the wrong size of selecting the wrong delivery option. It has helped improve our customer journey definitely!
WelleCo Review
Hamish was really great to deal with, and helped get us set up very quickly and seamlessly. We've had no issues with the app. It's helped reduce customer service tickets and I would recommend it to any ecommerce store.
&Collar Review
It took us a year to make the decision, but we finally did and it's been fantastic. Incredible onboarding experience (the team responds at all times of day and would fix any problems within minutes). Tickets have been down, more customers are happier. It's great!
Annmarie Skin Care Review
This app is an absolute lifesaver! The app even caught attempts by customers to remove all paid products from their orders to claim free items. We've also seen a noticeable increase in add-ons thanks to the app's upsell feature, which has more than paid for itself—four times over!
teapigs Review
Incredible app, how has no one thought of this before? We've saved ourselves hundreds of support tickets in the first month. Easy to setup with support from Hamish and the team who are super approachable.
esmi Review
We installed Order Editing before our Black Friday sale to help reduce ticket volumes. It was extremely easy to get set-up and going. Hamish and the team are second to none. Highly recommend this to any Shopify merchant.
Cadence Review
Incredible app, incredible team. The easiest implementation - Erin has been phenomenal.
Happy Mammoth Review
Order Edit has been a game-changer for us, which has cut down tickets for change requests, product edits, and as a plus, is the only option I was able to find, that offers multicurrency upsells! The team behind it is fantastic—always responsive and happy to help.
The Standard Squeeze Review
I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. In our first week we already had 70 customers change/confirm their shipping address after purchase. Very happy we have this implemented before BFCM. Highly recommend!!
Elite Supps Review
We have been using the OrderEditing app for quite some time now and I have nothing but positive things to say! It has saved us 100s of CS hours and also improved the customer experience a lot! Can't recommend the app enough! A game changer!
Balance Coffee Review
We upgraded our transaction emails installing both Wonderment and then Order Editing - a lethal combination giving us immediate ROI. It's a no-brainer app to plug in. The team were very helpful during onboarding and the aftercare support equally as good.
Ghost Golf Review
We were struggling with Order Updates not happening on time and customers being unhappy when that happened. This app fixed that for us. Was super easy to install, the tech team was brilliant, they got us up and running in 1 meeting. Love the App and the Team. Highly recommend.
ASHA JASPER Review
The boys at Order Editing have created a very incredible product. It both reduces costs and most importantly time spent editing shipping addresses for customers, whilst driving revenue through its upsell capabilities. Its seamless and an extension that just does its thing and gets result. A must have for all Shopify stores.
Coal Headwear Review
A no brainer add to our storefront and customer experience. SaaS doesn't always come with the ~service~ after you've installed or signed on. The Order Editing crew goes above and beyond. They've been super helpful in making sure we could find a configuration that worked with our ERP.
Rough Trade Review
Not only is the app amazing, but the support is phenomenal. I've had multiple calls with the founder and they react to each of my requests. Definitely the best app I've seen for Shopify hands down.
Kooshy Kids Review
Reduced support tickets through self-editing, upsell option is fantastic, improved customer satisfaction, and streamlined operations. Highly recommend any e-commerce business to use this App.
The Underfloor Heating Store Review
A high-quality app with an excellent UI that seamlessly mirrors Shopify's checkout style. Integration with the Order Editing team was effortless, and it has significantly reduced customer service inquiries by enabling a smooth self-serve experience.
CODE 118 Review
Reduced customer blame for incorrect addresses/colors, seamless 3PL integration, and thousands of dollars generated through upsells within the first week alone.
Kojo Fit Review
This app is a must have and creates a win/win where customers can easily change their errors and update order details, without the need to contact your customer support. The developers go above and beyond and we had a few initial challenges which they addressed swiftly.
TOG24 Review
Really easy to get started - it actually does just work with minimal effort involved. Our customers are taking advantage of the ability to amend and add to their orders without having to contact us. Overall I'm very impressed.
Frog Grips Review
10/10 would recommend. Great, thorough service with efficient and clear onboarding with the team. Got the app running smoothly straight away and was available for any small issue resolution right away as well. No having to set the app up yourself and being left confused. The app itself creates huge upsell, saves money and time editing orders for customers and provides better customer experience as well putting the own-ace on the customer to correct their order details before the order is fulfilled! Hamish and the team are GOAT'd.
Yours Only Review
Has saved us so much time with customer service. Such an easy way for our customers to make changes to their orders :)
One Empire Review
I absolutely love this app! It's incredibly user-friendly and has improved customer happiness and allowed me to free up time within my business. The features are exactly what I needed to integrate into my ecommerce store. The customer support team is also top-notch, always quick to respond and very helpful. Highly recommend!
Smithey Ironware Review
It's the app we've been looking for to help both our CS & operations team. Very thoughtfully engineered and support/onboarding has been great. The team proactively seeks out merchant feedback, and more importantly has implemented some adjustments to ease our business use cases. Highly recommend!
Burju Shoes Review
As an operations manager always looking to improve efficiency and the quality of our customer's journey I was delighted to come across Order Editing. In just 10 days we have saved 42 tickets, saved $230 in customer service costs and earned $325 in upsells. The implementation has reduced customer friction and the ROI is well worth it! BTW, implementation was a breeze and the Order Editing team was professional and efficient. Highly recommend!!
Brick Me Review
This app is a must-have for every Shopify store. There's always going to be customers that need to change their address after they purchase and if your fulfilments are faster than your customer service (as can happen in our case) you're gonna end up with upset customers. We got value from the first day we installed the app. There are tons of extra features too and the free tier makes it a no-brainer - pay only if it makes you money. App support is fantastic as well!
Great Garden Plants Review
This functionality is so great! We are hoping it will help to cut down on our customer service tickets. Due to our unique shipping needs, Hamish helped customize the app to only allow edits based on a status in our shipping platform. Highly recommend!!
AKIMBO CLUB Review
Amazing order editing software, we have saved countless hours on Customer Service Tickets and is just a great feature to have in general.
PlayFaire Review
Amazing! Already seeing the benefits to the system, really impressed so far! We are always looking for innovative ways to improve the overall customer experience, and this app does exactly that, all whilst reducing CS time and increasing AOV. Thank you so much!
Trailberg Review
We added Order Editing to a range of our websites and saw immediate results. The time saved across customer service amends to address', customer baskets, and delivery methods is invaluable during Q4. I'd thoroughly recommend this app. This is a staple in our Trailberg tech stack now.
Plug Review
We've been using the Order Editing Shopify App and couldn't be happier with the results! The app is an absolute game-changer for our store. Their responsiveness, expertise, and dedication ensured that our implementation was smooth and stress-free. If you're looking for a reliable, effective, and user-friendly order editing app, look no further.
Flip Coffee Review
Immediately our tickets were cut in half because people could easily edit their own orders. Probably the best thing about this app are the two founders. They completely solved it going as far as jumping on the phone with one of our shipping partners.
Grahams Natural Review
Hamish has been so attentive with assisting us. We've been searching for something to cut down our customer service time and THIS IS IT! It automates so many of the queries we were receiving every day.
The Cincy Hat Review
A dream come true for a small / mighty team! Super easy setup, and I love the ability to upsell customers while providing an easy self-service option to make last minute order changes.
Kotomi Review
Incredible experience so far! Onboarding was very smooth and easy. We have already had an upsell through the app and multiple post-purchase address changes which has saved us so much time.
Noted Aromas Review
Saving us so much time with order edits. The team is great to work with, and very responsive. Highly recommend!
ELEAT Review
Really strong app for user journey and customisation. The upsell tools are a bonus to giving the customer complete control when either errors occur or they just want to change something as simple as address or shipping date!
ThumbPRO Review
We are so thrilled to have found this app! It has to be one of the best and most useful for Shopify merchants. This app allows customers to self-service their requests and frees up our time.
Merry People Review
We recently started using the Order Editing app, and it has been an absolute game-changer. A huge shout-out to Hamish and Pauly for their incredible support throughout onboarding and beyond.
S-kin Studio Jewelry Review
Hamish has been incredible in helping us set up and support us along the way! Great to have been able to have this app as part of our store to allow customers to edit their order!
Saint Belford Review
Stoked with this app - we probably don't have to hire another cx role due to installing this. Hamish and the team were super helpful with install.
BullyBillows Review
OrderEditing has been implemented (which was super easy with the help of Hamish and the team), and configured within the hour, on both our stores, UK and EU. It does what it says on the tin, allows customers to make adjustments to their order. We have almost made 1k from customers editing their order in less than a month.
oneskee Review
Great app, easy integration and saves CS tickets as well as being a great upselling tool!
Crafti Review
Onboarding was a breeze. Initially there were some bugs, but Hamish and team managed to iron those out fairly quickly. It's easy to utilise and reduce support tickets. Highly recommended.
Butler Diaries Review
Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time.
Crook and Staple Review
Great app, thoroughly recommend for every store. Support is amazing. ROI is great.
Nebuleuse Bijoux Review
Order Editing has been a game-changer for our store! Our customers can now update their order details, add or remove products on their own, without needing support. Additionally, Order Editing allows us to create a new purchasing flow by suggesting additional products during the editing process. The app's support team is also responsive, always there to assist us with any request.
Rig Mate Review
Fantastic, saves heaps of time not having to update customer addresses!
Nakie Review
How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up. In only 2 months they have saved us 3900 tickets and $12k in upsell revenue. ABSOLUTE NO BRAINER
Seek Discomfort Review
Great app and great support from Hamish and his team. I'm very impressed
Menace Company Review
Excellent to manage and very user friendly! Allowing the customer to feel in control.
Rainier Watch Review
This app is great - super helpful to help customers update their addresses post purchase.
The Bead Chest Review
Great app that helped us streamline and resolve some of our operational pain points.
Bare Kind Review
5 stars, no questions, no ifs no buts, no maybes, just straight extra revenue, less support tickets, and happy customers.
INFINALUXE Review
Hamish and the team have been amazing to deal with, and always very prompt!
Mingle Review
The team and app are unreal. Delivered value instantly!
Pinc Wellness Review
So grateful for the great minds behind this app. It used to be a real pain dealing with order edits.
Moodi Review
Order Editing is a no-brainer. Has been hugely helpful to give customers self-service options.
Justmylook Review
Great app - Hamish was extremely helpful and accommodating. Would recommend.
Threadheads Review
The app is praised for reducing customer service workload significantly. The team offers personalized support and continuously improving the app based on user feedback. The merchants highlight flexible customization options for editing rules including cancellations and refunds, and note the developers are responsive to feedback and quick to implement requested features.
Baraka Impact Review
Great App - and unbelievable support. Fast to respond, 24/7 it felt like. Great results from the app and such good support
The FlatPack Company Review
Letting customers edit their own orders instead of creating a support ticket is the biggest no-brainer. This app saves us so much precious time. The ability to upsell customers a few hours after purchase is the cherry on top.
The Creators Emporium Review
I can't believe this app hasn't always existed, it seems like such a no-brainer! Absolutely recommend this to anyone. The support from the team is also amazing, super helpful in getting things implemented and set up.
ONO Roller Review
This app is so helpful in reducing support tickets related to cancelling order, editing incorrect addresses, or last minute decisions to add more products. Hamish and Karil are extremely responsive if any questions or issues arise.
For The Loaf Of God Review
This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information.
Windflower Florist Review
Support team is quick to render any assistance required. This app allows customers to edit their orders on their own and this cuts down the manual admin process time.
Wopilo Review
The Order Editing app has significantly improved our cross-selling performance and streamlined our customer support processes, saving us valuable time. Additionally, their support team is really responsive and efficient.
The Mixologer Review
Order Editing has been game changing for our business! We went from dozen tickets a week from customers inputting their shipping address to only 1-2 per month. Hamish and team had been super responsive and helpful with implementation and support throughout!
SuppsRUs Review
This app is incredible, and the founders' support is fantastic, too. We have been able to save a lot of hours on support tickets, and the app has also generated significant upsell revenue. Most importantly, it improves the customer experience!
Wolf Workwear Review
Great app, great support
Kester Black Review
Super helpful set up, really looking forward to seeing how the customer uptake is. Support was outstanding.
Tokio Review
Works perfectly. Great experience for the merchant, even better for the customer. Highly recommend this app.
Grog Review
Cut support emails from hundreds weekly to a handful. Seamless warehouse integration and great upselling potential. Team members Keira and Hamish are fantastic.
Salt Lab Review
Reduced customer service order editing by over 90%. Upselling via email proved highly beneficial. Team praised for helpful setup and support.
Number Six Review
10/10 This app is insane. Why would you not install it? Also, the support was so fast and helpful.
Boring Without You Review
App generates revenue through product upsells, eliminates support emails, and customers prefer the self-service functionality.
Budgy Smuggler Review
Greatest App ever.
SillySanta Review
Great onboarding. App works well. Will make the lives of our CS team a lot easier.
Pawfect Pals Review
Team member Hamish provided immediate setup assistance upon installation without delay. Praised exceptional service and responsiveness.
Rugby Bricks Review
Hamish set us up right away and was very helpful with initial support. I would highly recommend this app, based on this alone. I'm looking forward to seeing this cut down on support tickets and achieve an ROI with upsells/edits.
Thetenthco Review
The onboarding was a breeze, the team made the implementation super easy, only took 10 minutes.
Tech21 Ltd Review
Great support from Kiril and Hamish on getting the app implemented and onboarding. They were really quick on getting issue resolved and responsive on all our queries even with the time difference.
Sculpd Review
Great product and team support behind it. Would recommend!
StreetX Review
Great app, customer service is direct and efficient.
Ramy Brook Review
Order editing is a game changer!!! Must have!
Momentous Review
Best of the best. Empowering customers to self serve is a no brainer in today's world. Save your team time, eliminate the mundane repetitive work for your people, and create a win/win/win situation! This app literally pays for itself. The Order Editing team puts the cherry on top with best in class support to ensure that you're getting the most out of their platform. Can't recommend enough!
TJ SWIM Review
Hamish and the team have been incredible with the set up! Such a great app, has saved us heaps of time. Highly recommend!
BRONZE SNAKE Review
Great product, great team. Can't flaw them. Customer support is top notch!
LOOK OPTIC Review
Easy to setup and the support team is amazing!
Rotaris Review
Right from the first day this app has reduced the workload for our Customer Service team by allowing customers to change their order details. Also great support from Hamish to get us started.
Girls Get Off Review
Absolute gamechanger for our business. Cut down our CS hours.
Seven Weeks Coffee Review
Great app and customer support!
SistersandSeekers Review
An easy setup for a fantastic impact.
SIDESHIFT Review
Great product, easy set up - excellent customer support.
The Vibit Review
Hamish is super helpful and easy to use app. 100% recommend
Bride Tribes Review
Fantastic App, that reduces your customer service. Hamish is super helpful with the onboarding and set up. Cheers Rhonda
Breeze Balm Review
Hamish was so helpful in assisting our company get order editing up and running. The program looks fantastic and excited to offer this service.
OneSkin Review
Order Editing puts the power in customer hands, elevating stress on support team. A seamless app with thoughtful UI. They are truly wonderful human beings.
Audien Hearing Review
Hamish has been amazing to work with!
Skinny Mixes Review
Love this app - so easy to allow customers to edit their order post-purchase!
New Forest Clothing Review
Order Editing is a must-have app for any Shopify store that wants to provide exceptional customer service and reduce administrative overhead.
Svenshop Review
Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually. Can highly recommend this to any Shopify implementation.
Quadrant Review
Great application that provides a lot of value for the customer and saves a lot of customer service tickets
Kukoon Rugs Review
Reducing tickets and increasing upsells! What more can I say? Don't sleep on this app, been a real game changer for us.
The Bar Review
Very helpful to refine the order process!
BELIER Review
The app has been great for us since installing, a real must have and can see it being installed on every website as standard in the future.
WNDRR Review
Great app & great support.
BlackMilk Clothing Review
Easy & flexible implementation with instant results! I have been incredibly impressed by both the app and the team behind it! Nothing is too hard, big or small. If you sell on Shopify, it really is a no brainer.
Skin and Threads Review
Amazing customer support
Just Shear Review
Amazing App & brilliant help in a seamless set up.
SOLBEVI Review
Awesome app! Super helpful team. Installed and set up within minutes. Thankyou Hamish
Americana Pipedream Review
THIS APP IS A MUST, it will save you so many CS emails / live chats etc. Hamish is a good guy...10/10
Sunni Scenes Review
Customer service is amazing and the app is even better, save's so much time for our team.
SAND N SALT Review
Awesome app, easy set up and fast. Very straight forward. Thanks guys
Forum4 Collections Review
Awesome app! Amazing assistance. Highly recommended
The Foldie Review
Easy setup and great communication.
Leather Hero Review
What an incredibly useful app! The functions it provides make life easier for us and customers.
Salt of the Earth Review
Excellent technology and customer service, highly recommend!
BOOTIQUE Review
Literally a must have app, reduce a TON...onboarding is very easy and smooth, with Jacques helping me set up
IN CNTRL Review
Order editing has saved us an insane amount of time and customers made use of it the same day we installed it.
JERSEYS4ALL Review
Such a good app. Specially the customer support is amazing and very responsive.
Integrous Wellness Review
This app is amazing and saves a ton of time...provides us with an extra upsell opportunity.
MoLove Review
It's an easy, immediate experience for our customers...our support department receives half as many tickets
Goons Store Review
Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too.
Glass Prophets Review
I can't believe that I no longer have to spend hours out of my week editing orders for customers
StephBeautyWorld Review
This app is every customer life saver...eliminates worry for customers who place a quick order
