Trust Centre

At Order Editing, we take security and privacy seriously. Learn about our security practices, compliance certifications, and how we protect your data.

Security

We implement industry-leading security measures to protect your data.

Encryption in Transit

All data transmitted to and from Order Editing is encrypted using TLS 1.2+ encryption protocols.

Encryption at Rest

All customer data is encrypted at rest using AES-256 encryption.

Secure Infrastructure

Our infrastructure is hosted on AWS and Cloudflare, with enterprise-grade security controls.

Access Controls

Role-based access controls ensure only authorized personnel can access sensitive data.

Regular Security Audits

We conduct regular security assessments and penetration testing to identify vulnerabilities.

Incident Response

We have a dedicated incident response team and documented procedures for handling security events.

Compliance

We maintain compliance with major regulatory frameworks and industry standards.

GDPR Compliant

We comply with the General Data Protection Regulation for EU customers.

CCPA Compliant

We comply with the California Consumer Privacy Act for California residents.

SOC 2 Type II

Our systems and processes are audited for security, availability, and confidentiality.

Shopify Partner

We meet Shopify's rigorous security and privacy requirements for app partners.

Data Protection

Your data belongs to you. We implement strict data protection measures and give you full control over your information.

Data Processing Agreement

We offer a Data Processing Agreement (DPA) to all customers who require one. Contact us at hey@orderediting.com to request a DPA.

Data Retention

We retain your data only for as long as necessary to provide our services. You can request data deletion at any time.

Sub-processors

We carefully vet all sub-processors and maintain a list of authorized sub-processors. Contact us for the current list.

Privacy Policy
Terms of Service

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OrderEditing.com – the leading Shopify order editing app built by teams in Canada, New Zealand, Australia, England, and North Macedonia. Our self-service order editing solution empowers customers to modify orders before fulfillment, reducing support tickets and improving customer satisfaction for Shopify Basic, Advanced, and Plus stores. Features include multi-currency upselling, Shopify Markets support, and seamless integrations across cart, checkout, one-click upsell (OCU), post-purchase, thank-you page, order status page, and Klaviyo email upselling. Order Editing is the only Shopify order management app that integrates with enterprise solutions like PeopleVox WMS, Celigo, and ShipHero for streamlined ecommerce operations.