ShipStation

Seamless Shipping with ShipStation + Order Editing

ShipStation powers shipping for over 100,000 e-commerce businesses worldwide. When customers modify their orders through Order Editing, those changes need to flow instantly to ShipStation—updating labels, adjusting shipping methods, and keeping your fulfillment team on track.

How the Integration Works

Order Editing communicates with ShipStation in real-time to ensure your shipping operations always reflect the current state of each order:

Automatic Synchronization

When a customer edits their order:

• New items are added to the ShipStation order with correct weights and dimensions
• Removed items are reflected in updated order details
• Shipping method adjustments happen automatically if weight thresholds change
• Labels are voided if edits occur after label generation
• Warehouse assignments are recalculated based on inventory availability

Edit Window Intelligence

Order Editing knows when it's safe to allow modifications based on ShipStation status:

• Orders that haven't been imported to ShipStation: Full editing allowed
• Orders imported but not shipped: Modifications trigger updates
• Orders with printed labels: Automatic label voiding when edited
• Orders already shipped: Edit window closes automatically

Key Benefits for ShipStation Users

1. No More Label Reprints

The integration prevents the frustration of shipping incorrect orders:

• Edits automatically void previously printed labels
• New labels reflect accurate contents
• Weight-based shipping rates update automatically
• Your team never ships the wrong items

2. Accurate Order Contents

What you ship matches what the customer expects:

• Added items appear on pick lists and packing slips
• Removed items are excluded from fulfillment
• Variant changes show the correct SKUs
• Gift notes and special instructions are preserved

3. Optimized Shipping Costs

Order edits can affect shipping economics:

• Adding items might push an order into a better rate tier
• Weight changes recalculate the optimal carrier and service
• Free shipping thresholds are respected dynamically
• Split shipments are managed intelligently

Real Results from ShipStation Merchants

Apparel Brand with High Edit Volume

A fashion retailer processing 3,000+ orders weekly saw immediate improvements:

• $89,000 in additional revenue from post-purchase additions
• 67% reduction in "wrong item shipped" complaints
• 23% fewer label reprints due to order changes
• 4.9/5 star shipping satisfaction rating

Home Goods Retailer

A home décor brand using ShipStation across multiple warehouses:

• Real-time sync between Order Editing and all warehouse locations
• Zero fulfillment errors from order modifications
• $42,000 saved annually in shipping corrections
• Seamless integration with their existing ShipStation workflows

Technical Details

Supported ShipStation Features

• Multi-carrier support: Works with all ShipStation-connected carriers
• Automation rules: Order edits trigger your existing automation rules
• Inventory sync: Stock levels reflect edited order contents
• Custom fields: Preserve custom data through the edit process
• Split shipments: Handle edits to partially fulfilled orders

Sync Timing

• Order updates: Within seconds of customer edit completion
• Label voiding: Immediate when edits affect shipped packages
• Weight recalculation: Automatic based on SKU weights
• Carrier rate refresh: Real-time when shipping method might change

Edit Scenarios Handled

Customer Action	ShipStation Result
Adds item	New line item added, weight updated
Removes item	Item removed from order, label voided if printed
Changes quantity	Quantity updated, weight recalculated
Changes variant	SKU swapped, dimensions updated
Updates address	Ship-to address modified, label voided if printed

Setting Up the Integration

Getting started is straightforward:

1. Connect ShipStation in your Order Editing dashboard
2. Configure sync rules for your specific workflows
3. Set edit window triggers based on ShipStation order status
4. Test with sample orders to verify the integration
5. Go live with confidence

Most merchants complete setup in under an hour.

Common Questions

What happens if a label has already been printed?

Order Editing automatically voids the label in ShipStation and notifies your team that a new label is needed. The order is flagged for attention so nothing slips through.

Can customers still edit if the order is already in ShipStation?

Yes, as long as the order hasn't shipped. Order Editing checks ShipStation status in real-time and only allows edits when fulfillment hasn't begun.

Does this work with ShipStation automation rules?

Absolutely. When orders are updated, they flow through your existing automation rules, ensuring your custom workflows continue to function.

Why Shipping Teams Love This Integration

"Before Order Editing, we'd get calls from customers wanting to add something to their order, and we'd have to manually update ShipStation, reprint labels, and update the packing slip. Now customers do it themselves, and ShipStation just has the right information from the start."

— Fulfillment Manager, DTC Brand

The ShipStation + Order Editing integration ensures your shipping operations stay accurate, even when customers change their minds.