Descartes Peoplevox

Warehouse Excellence with Peoplevox + Order Editing

Descartes Peoplevox is an enterprise-grade warehouse management system trusted by high-volume brands. When customers modify their orders through Order Editing, Peoplevox stays synchronized—ensuring accurate pick lists, proper inventory allocation, and smooth fulfillment operations.

How the Integration Works

Real-Time Warehouse Updates

Order Editing communicates directly with Peoplevox:

• Orders update immediately when customers make changes
• Pick lists regenerate to reflect current contents
• Inventory allocations adjust in real-time
• Packing instructions update for accurate fulfillment

Intelligent Timing

The integration respects warehouse workflow:

• Orders not yet picked: Full modification capability
• Orders in picking: Limited changes with workflow handling
• Orders packed: Edit window closes automatically
• Orders shipped: No modifications possible

Key Benefits

1. Accurate Pick Lists

Your pickers always work from correct information:

• Added items appear on pick lists
• Removed items are excluded
• Quantity changes reflected
• Variant swaps show correct SKUs

2. Zero Fulfillment Errors

Ship exactly what customers expect:

• Packing verification against modified order
• No stale data in the warehouse
• Real-time updates to floor
• Complete accuracy guaranteed

3. Optimized Warehouse Operations

Maintain efficiency despite order changes:

• Wave planning accounts for modifications
• Inventory moves optimized
• Put-away stays accurate
• Reporting reflects true activity

Real Results from Peoplevox Merchants

High-Volume Fashion Brand

A clothing retailer processing thousands of daily orders:

• Zero picking errors on modified orders
• $180,000 in additional revenue from post-purchase additions
• Real-time sync with warehouse floor
• No operational disruption from customer edits

Multi-Warehouse Operation

A brand with multiple fulfillment centers:

• Intelligent routing for added items
• Cross-dock coordination for modifications
• Accurate inventory across all locations
• Consistent operations regardless of edit volume

Technical Integration

Data Flow

Customer Edit → Order Editing → Peoplevox WMS

                                    │
                                    ├── Sales Order updated
                                    ├── Pick List regenerated
                                    ├── Inventory allocated
                                    └── Dispatch updated

Supported Operations

Edit Type	Peoplevox Action
Item Added	New order line, inventory allocated, pick task created
Item Removed	Line cancelled, inventory released, pick task removed
Quantity Changed	Allocation adjusted, pick quantity updated
Address Updated	Shipping details modified

Status-Based Behavior

Peoplevox Status	Edit Capability
Order Received	Full editing allowed
Allocated	Modifications update allocation
Picking	Limited edits with alerts
Packed	Edit window closes
Dispatched	No modifications

Advanced Features

Wave Management

Integration with Peoplevox wave planning:

• Modified orders reassigned to waves
• Priority changes respected
• Efficient batch picking maintained
• No duplicate work created

Inventory Accuracy

Keep inventory counts accurate:

• Cycle counts reflect modifications
• Shrinkage tracking accurate
• Reorder points calculated correctly
• Complete visibility maintained

Implementation

Setup Process

1. Connect Peoplevox via API
2. Configure order mappings
3. Set up location rules
4. Define status triggers
5. Test with warehouse team
6. Go live with monitoring

Training Included

Your warehouse team learns:

• How modified orders appear in Peoplevox
• Updated workflows for handling changes
• Best practices for maintaining accuracy
• Troubleshooting common scenarios

Why High-Volume Brands Choose This Integration

"Our warehouse processes 5,000 orders daily. Before Order Editing integration, customer changes meant manual updates and picking errors. Now Peoplevox always has accurate data, and our error rate is zero on modified orders."

— Warehouse Operations Director, Fashion Brand

Descartes Peoplevox + Order Editing ensures warehouse excellence even when customers modify their orders.