Celigo

Unlock Enterprise-Grade Order Management with Celigo

Celigo is the leading integration platform as a service (iPaaS) trusted by thousands of enterprise businesses. When combined with Order Editing, you get a powerful solution that connects your entire commerce ecosystem—from ERP to 3PL to customer service—while giving customers the post-purchase flexibility they expect.

Why Celigo + Order Editing?

Modern e-commerce operations don't run on a single platform. Your orders flow through Shopify, get processed in NetSuite, ship through multiple 3PLs, and generate support tickets in Zendesk. Celigo acts as the intelligent middleware that ensures Order Editing works harmoniously with every system in your stack.

Intelligent Order Orchestration

When a customer edits their order through Order Editing, that change needs to cascade through your entire operation:

• ERP updates: Inventory reservations, financial records, and fulfillment instructions
• 3PL notifications: Updated pick lists, shipping labels, and packing slips
• CRM sync: Customer history, lifetime value calculations, and service records
• Marketing platforms: Behavioral triggers, segmentation updates, and personalization data

Celigo handles all of this automatically, ensuring every system reflects the accurate order state within seconds.

Real-World Integration Scenarios

Scenario 1: The Complex Multi-Warehouse Operation

A fashion retailer with inventory split across three warehouses uses Celigo to route Order Editing changes to the correct fulfillment center. When a customer adds an item, Celigo automatically:

1. Checks inventory across all locations
2. Selects the optimal warehouse based on shipping speed and cost
3. Updates the order in NetSuite
4. Sends the modified order to the appropriate 3PL
5. Adjusts inventory allocations in real-time

Scenario 2: The Subscription Brand

A supplements company running on Recharge uses Celigo to handle one-time additions to subscription orders. When a subscriber adds a protein bar to their monthly shipment:

1. Celigo captures the edit from Order Editing
2. Creates a one-time line item in Recharge without affecting the subscription
3. Updates the customer's next invoice
4. Syncs the change to their ERP for accurate revenue reporting
5. Triggers a "thanks for adding to your order" email via Klaviyo

Scenario 3: The B2B Wholesaler

A distributor selling through Shopify Plus B2B uses Celigo to manage complex pricing and approval workflows:

1. Customer submits an order edit request
2. Celigo routes the request through approval logic based on order value
3. Approved edits flow to the ERP with correct B2B pricing
4. Inventory is reserved across multiple distribution centers
5. Sales rep receives notification for high-value changes

Benefits for Enterprise Operations

Reduce Integration Maintenance

Without Celigo, connecting Order Editing to your stack requires custom code for each system. Celigo provides pre-built connectors and a visual integration builder, reducing implementation time from months to days.

Scale Without Limits

As your business grows from 1,000 to 100,000 orders per month, the Celigo + Order Editing combination scales effortlessly. No performance degradation, no manual intervention required.

Maintain Data Integrity

Order data stays consistent across every system. When a customer changes their shipping address, it updates everywhere simultaneously—no sync delays or data conflicts.

Getting Started

Our team works directly with Celigo-certified implementation partners to ensure seamless setup:

1. Discovery call: Map your existing integrations and identify optimization opportunities
2. Integration design: Build the Celigo flows that connect Order Editing to your systems
3. Testing: Validate every scenario in a sandbox environment
4. Go-live: Launch with confidence and ongoing support

Most enterprise implementations are completed within 2-4 weeks.

Who Uses This Integration?

• Shopify Plus brands processing $50M+ annually
• Multi-brand portfolios with shared operations
• Companies with complex ERP requirements (NetSuite, SAP, Dynamics)
• Businesses requiring SOC 2 compliance and enterprise security