Pretty Damn Quick

Time-Sensitive Delivery with PDQ + Order Editing

Pretty Damn Quick (PDQ) powers same-day and local delivery for e-commerce brands. When customers modify orders destined for rapid fulfillment, PDQ + Order Editing work together to handle changes while maintaining delivery speed.

How the Integration Works

Time-Aware Modifications

PDQ delivery has tight timelines. Order Editing respects these constraints:

• Same-day orders: Shorter edit windows based on cutoff times
• Scheduled deliveries: Modifications allowed until pickup
• Express orders: Limited edit window for fastest options
• Standard local: Normal edit window applies

Real-Time Coordination

When customers modify PDQ orders:

1. Order Editing checks PDQ status
2. If delivery not started: Full editing allowed
3. Changes sync to PDQ immediately
4. Driver receives updated order details
5. Customer gets accurate delivery info

Key Benefits

1. Maintain Delivery Speed

Order modifications don't slow down same-day delivery:

• Changes process instantly
• PDQ receives updates in real-time
• Drivers see accurate order contents
• Delivery timelines preserved

2. Customer Flexibility

Even time-sensitive orders can be modified:

• Add items before cutoff
• Change delivery address
• Update delivery instructions
• Adjust quantities as needed

3. Operational Accuracy

Delivery teams work from correct information:

• Drivers see current order contents
• Packing reflects modifications
• Customer expectations matched
• No failed deliveries from outdated data

Real Results from PDQ Merchants

Local Grocery Brand

A same-day grocery delivery service:

• 89% of customers appreciated edit capability
• $23 average additional revenue from last-minute additions
• Zero delivery errors on modified orders
• Customer satisfaction significantly improved

Restaurant Supply Company

A B2B delivery service:

• Same-day modifications for urgent orders
• Address changes handled smoothly
• Item additions captured before dispatch
• Delivery efficiency maintained

Technical Details

Edit Window Logic

PDQ Status	Edit Window
Order placed	Full editing
Assigned to driver	30-minute window
Driver en route to pickup	Limited edits
In transit	Window closed
Delivered	N/A

Supported Modifications

• Add items: If available and within delivery zone
• Remove items: Always allowed before dispatch
• Change address: Within delivery zone constraints
• Update instructions: Until delivery begins

Implementation

Setup Process

1. Connect PDQ in Order Editing
2. Configure time-based rules
3. Set up status mappings
4. Test with sample deliveries
5. Launch for customers

Why Same-Day Brands Choose This Integration

"Our customers expect same-day delivery AND the ability to modify their orders. PDQ + Order Editing integration gives them both without compromising our delivery speed."

— Operations Manager, Local Delivery Brand

Pretty Damn Quick + Order Editing delivers flexibility without sacrificing speed.